Shipping Policy
Kritishaa Shipping Policy
1. Domestic Shipping (Within India)
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We offer *free shipping across India on all orders.
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All orders are processed within 1–2 business days after payment confirmation.
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Estimated delivery time for metro cities: 3–5 business days.
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Estimated delivery time for Tier-2 and Tier-3 cities: 5–7 business days.
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For remote or difficult-to-reach areas, delivery may take 7-10 business days.
2. Courier / Delivery Partners & Tracking
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Once your order is shipped, we will send you an email or SMS with tracking details (courier name + tracking number).
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We use reliable courier services—Domestic: e.g. Delhivery, BlueDart, India Post; International: FedEx, DHL, etc.
3. Cash on Delivery (COD)
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COD is available in select areas.
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COD may incur an extra charge which will be shown at checkout.
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In case of COD, please ensure someone is available at delivery; refusal of COD delivery fees may apply.
4. Lost, Damaged or Delayed Shipments
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If your item arrives damaged, please retain packaging and photograph the damage, and contact us within 48 hours of delivery.
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If you do not receive your order within the estimated delivery time, contact us with your order/ tracking number so we can investigate.
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We are not responsible for delays due to customs clearance, or for shipments to remote areas.
5. Shipping Address Accuracy
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Please ensure your shipping address, contact number, and pin code are correct when placing your order.
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We are not responsible for lost parcels due to incorrect delivery details.
6. Changes & Cancelations
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Once an order is placed, modifications may be possible before dispatch. Please contact customer service asap.
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Cancellations may incur charges if the order has already been shipped.
7. Returns & Exchanges (briefly linked here or in a separate policy)
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Refer to our Returns & Exchanges Policy for details on how to return damaged or incorrect items.
Note: “Free shipping” applies only if the product qualifies under our terms (may exclude bulky/heavy items, depending on courier restrictions).


